Fulfillment & Updated Contact Information

Please note that all orders will resume shipping via Bioworld's warehouse Tuesday, February 25th. Bioworld main phone number: 888-831-2138 choose 0 to speak to an operator, or to direct your call. 

Dear Customers,

As you are aware, on August 17th, 2018, VANDOR was acquired by Bioworld Merchandising, Inc. Throughout 2019, we have worked to merge our businesses together. The VANDOR brand will continue to be a key focus for Bioworld, even as we update our supply chain as you will see below.

Effective January 1, 2020, the order point for VANDOR orders will change to Bioworld's warehouse at 2111 Walnut Hill Lane, Irving, Texas 75038.

Any orders submitted to VANDOR after January 1st, 2020, will need to be amended to ship from the new order point. Please be aware that the minimum order will increase slightly to $300 and you will need to allow up to 3-5 days for shipping.

We have worked to transfer all key information by account from the VANDOR system to the Bioworld system. However, if you find any difficulties, please work with your salesperson to update or correct anything needed. If you have an address change or update needed, please work with the Finance contact below or your salesperson.

As you were notified this summer, please make sure that all payments for invoices are sent to Bioworld Merchandising, Inc. The remittance information will be listed on the invoice.

Below you will find a list of key contacts if you have any questions or need help.

Contact Responsibility Phone Email
Lindsay Reilly Account Services 214-614-6831 lindsayr@bioworldmerch.com
Michelle Dennis Finance 972-761-1779 mdennis@bioworldmerch.com 
Lindsay Foster Specialty Sales 801-952-4631 lfoster@bioworldmerch.com
Rachel Reichenbach Home Division 972-812-2822 rachelr@bioworldmerch.com


Bioworld HQ and remittance address: 1159 Cottonwood Lane, Irving, Texas 75038

Bioworld main phone number: 888-831-2138 choose 0 to speak to an operator, or to direct your call

Sincerely,
Rachel Reichenbach
Sr. Director, Home Division
Bioworld Merchandising

NOTE: This information above assumes that your company primarily purchases our stock and ships domestically from our warehouse.

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